None faulty goods;
If you change your mind about your purchase/it doesnt fit/you dont like the colour , you have 7 working days in which to let me know that you wish to return the goods. Please return the goods to me in the original packaging ,ITEM MUST BE UNWORN , and must not smell of smoke /animals we check all items on return .
This must be done within 14 days and I will refund monies by whatever method payment was made.
In the unlikley event that the goods are faulty please advise me as soon as possible and we will make arrangements to have the goods returned.
Depending on the fault I will either repair, refund or offer a credit note, it is up to you which option you choose. In this case if the goods are proven to be faulty I will also refund the postage.
PAYPAL/ e-chq / Cheque payments;
We prefer payments via paypal, but please note ; if your payment comes through as a E-CHQ then you will need to wait 5-7 working days before we can despatch your item, as this payment is just like sending a chq through the post .
If you buy a item via the website or via paypal then refunds are done the same way, we cannot do cash refunds via our stall on payments made via paypal ,as we are charged a fee for any payments to us .
CHEQUE PAYMENTS BY POST;
These take 5-7 working days to clear, items are despatched upon clearance of funds
The item must not have been worn/in contact with animals/contact with smoke, otherwise these will be returned to the buyer .
If you need to contact me about any problems with items bought at the festivals/markets then just mail or ring me ,and we can discuss the problem 01902 731668 OR [email protected]